LOYALTY FOUNDATIONS EDUCATION COURSES
The leading Customer Loyalty Education Course for Australia & New Zealand
UPCOMING LOYALTY EDUCATION COURSES
SYDNEY
The Customer Loyalty Education Course covers all aspects of loyalty, including strategy, design, marketing, operations and technology. The course will provide the processes and tools needed to create, develop and manage a world-class loyalty and customer engagement program.
MELBOURNE
The Customer Loyalty Education Course covers all aspects of loyalty, including strategy, design, marketing, operations and technology. The course will provide the processes and tools needed to create, develop and manage a world-class loyalty and customer engagement program.
COURSE OVERVIEW
Accredited by the New Zealand Loyalty Association (ALA) and held yearly over two full days in both Sydney and Melbourne, the Customer Loyalty Education Course covers all aspects of loyalty, including strategy, design, marketing, operations and technology. The course offers a combination of lectures, group discussions, case studies, and module exercises and will provide the processes and tools needed to create, develop and manage a world-class loyalty and customer engagement program. This course is designed for new entrants to the industry as well as more experienced managers seeking to improve their skill levels.
By the end of the course, participants will be able to apply their new knowledge and skills in their career and business to build a more engaging loyalty program and confidently improve customer retention and advocacy.
Key industry partners and consultants have contributed to the course content, providing expert insights and industry exposure.
Private Sessions for 5+ Attendees are available. Please contact us at events@loyaltyapac.com
Course Format & Inclusions
STUDENT TESTIMONIALS
“I loved that there was always opportunity for discussions and debate in the group. The different modules were clearly laid out, a good length and the exercises following each of the modules solidified the learnings for me.”
Sarah Neeson, CRM Coordinator
TOTAL TOOLS
STUDENT TESTIMONIALS
“A really beneficial course that allowed for open table discussions with other professionals in the industry and welcomed ideas that I wouldn’t have thought of. The course materials were set out professionally, with great real life examples that helped me understand the concepts more readily.”
Gen Pigott
CALTEX AUSTRALIA LIMITED
STUDENT TESTIMONIALS
I thoroughly enjoyed the Australian Loyalty Association's Customer Loyalty Course. Not only did I further my understanding of the loyalty program fundamentals but also facilitated some great industry connections. I will definitely be recommending it to others in future!
Sarah Addis
BASKETBALL VICTORIA
TRUSTED BY LEADING BRANDS
COURSE MODULES
COURSE FEES
AUD $990 Per Student
All pricing excludes GST and excludes Humanitix booking and payment fees, which are applied at checkout. Prices are in Australian Dollars (AUD). Your bank may apply currency conversion rates and international transaction fees if paying from outside Australia.
Private Sessions for 5+ Attendees are available. Please contact us at events@loyaltyapac.com
A 10% discount is available to ALA sponsors and associates.
For further details, contact Australian Loyalty Association on 03 9681 9429/ 0438 923 300 or events@loyaltyapac.com
